Features How It Works Attorney Portal Request Demo Calculate My Revenue Gap
CaseOptiX
Built For
Medical practices that treat personal injury patients on lien, LOP, or MedPay — and are tired of managing it in spreadsheets.
Built for Personal Injury. Not adapted from anything else.

Stop losing PI revenue
after treatment ends.

Case OptiX tracks reductions, patient drop-offs, final packets, attorney status requests, and policy-limit risk from one live dashboard.

Replace spreadsheet chaos. Give attorneys self-service visibility. Protect the revenue your team already earned.

Show Me What I'm Losing See where revenue leaks →
Built inside an active PI orthopedic practice
Discharge to packet in a day — not weeks
Attorney portal included — self-service, zero calls

* Based on internal workflow analysis from an active PI orthopedic practice seeing approximately 50–100 new PI cases/month

Gmail integration — no new inbox to manage
150+
Open reduction requests sitting with no systematic follow-up — in a single active PI practice
15h
Per week one case manager spends answering attorney status calls — before a single patient is seen
10–15%
Of PI patients fall off treatment — generating a fraction of the billing with records too thin to support full case value
1 day
Discharge to packet-ready — the standard Case OptiX is built to hit, once records and billing are finalized

THE PLATFORM

Built for how PI practices
actually operate

Two views. One system. Provider staff see every case, every alert, every deadline. Attorneys get self-service visibility without ever calling your office.

Case Operations Dashboard — Provider View
CaseOptiX Provider Dashboard
Provider & Staff View
Lien Command Center — Reduction Management
Lien Command Center
Reduction & Lien Tracking

Post-treatment is where PI practices bleed. Most don't know how much until they look.

The billing happens. The treatment happens. But the gap between "case treated" and "case closed and paid" is where money disappears — in reductions that never confirmed, in patients who generated weak records, in staff hours spent answering questions that a system should answer automatically.

  • 📋
    "Reduction Accepted" doesn't mean collected

    You've already done the hard part — negotiated the reduction. But if no one's tracking whether the check actually arrived, "accepted" is just a label. Hundreds of thousands of dollars in agreed reductions can sit in limbo for years with no systematic follow-up and no confirmation the case ever closed.

  • 💸
    Patients who fall off don't disappear — they just cost you more than you realize

    When a patient stops coming in, you still get paid — but only a fraction. Incomplete treatment generates a quarter of the billing a full case would, and produces medical records too thin to support full case value. The attorney gets a weaker file. Everyone loses.

  • 📞
    15 hours a week on calls that shouldn't need to happen

    One case manager. 70–100 new cases a month. 15 hours a week answering attorney status questions — looking up information, calling back, playing phone tag. And on the other end of the line? The attorney's case manager is burning the same hours asking questions your system should already answer for both of them.

  • 📦
    Built for PI — not adapted from a CRM

    Most practices cobble together spreadsheets, EHR workarounds, and email threads. Case OptiX was built inside an active PI orthopedic practice specifically because nothing else was built for this workflow.

❌ Without Case OptiX
✓ With Case OptiX
😰Status in a spreadsheet no one trusts
Real-time dashboard, one source of truth
📬Reduction emails buried in your inbox
Auto-detected, matched to case, task created
📞Staff fields 20+ status calls per week
Attorney portal: self-service, zero calls
📂Packets compiled manually, sent ad hoc
Packet checklist generated on discharge — staff reviews and sends via secure link
💸Policy limits exceeded with no warning
Amber Alert at 80% — before it's too late
👻Patient cancels and quietly disappears
Ghost Alert within 72 hours — every time

Revenue Gap Calculator

Your numbers. Your actual leak.

Pre-filled with typical PI practice benchmarks. Adjust to match your practice and see your real revenue gap instantly.

Your Practice Numbers

Defaults reflect benchmarks from an active PI orthopedic practice seeing approximately 50–100 new cases/month.

Estimated Annual Revenue Gap

$0

left on the table every year

Patient Fall-Off Loss

— cases complete treatment early

$0

Unresolved Reduction Exposure

— open reductions with no tracking

$0

Staff Time Cost / Year

— hours/yr on avoidable calls

$0
See How Case OptiX Closes This Gap →

Every feature exists to protect or recover revenue

Built by an active PI orthopedic practice — because the people losing money built the system to stop losing it.

📊

Real-Time Operations Dashboard

Replace the spreadsheet with a live view of every case — stage, ownership, overdue tasks, and what needs your attention today. No hunting. No guessing.

Magic Link Status Updates

No logins, no training required. Send a branded email with one-click status buttons. The database updates the moment they click. Ten cases done in 60 seconds.

⚖️

Reduction Request Management

Reduction requests are captured, matched, assigned, tracked, and escalated automatically — before they disappear in the inbox.

📦

Automated Final Packet Workflow

When a patient discharges, a checklist builds itself from their treatment history. One click sends a complete, organized record packet to the attorney via secure link.

🚨

Policy Limit Amber Alerts

Input the coverage limit at intake. Get an automatic alert when billing hits 80% — before you've billed past the limit with no path to collect the overage.

👻

Ghost Alert — Patient Retention

If a patient cancels and isn't rescheduled within 72 hours, the dashboard flags them immediately. No more patients quietly falling off the treatment track.

From intake to close — every stage where revenue gets protected.

Most PI revenue loss happens in the gaps between systems. Case OptiX closes those gaps at every stage — automatically, with alerts, with audit trails, with no manual chase required.

01

Case opens, record begins

Patient, claim, insurer, attorney, and ownership fields set at intake. The nine-stage pipeline starts tracking from day one.

02

Treatment progresses automatically

Ghost Alerts fire if a patient disappears. Policy Limit Alerts fire if billing approaches the coverage ceiling. Your dashboard shows it all.

03

Discharge triggers the packet

Integrated with Modernizing Medicine — discharge triggers a Final Packet task automatically. Checklist builds from the patient's history. Attorney receives a secure download link.

04

Reductions managed to close

Every reduction request is captured, tracked through negotiation, and closed — even when payment arrives without a written acceptance. Nothing falls through the inbox.

Integrations
Modernizing Medicine
Gmail
+ Additional EHR integrations in development
⚡ Native EHR Integration

Connected directly to Modernizing Medicine.
No manual data entry. No double systems.

Case OptiX integrates natively with Modernizing Medicine — the EHR built for orthopedic and specialty practices. Patient data, discharge triggers, visit records, and billing flow in automatically. Your staff documents once in the EHR. The platform handles everything that happens next.

Discharge in EHR triggers Final Packet automatically
Patient and visit data synced — no imports or exports
Billing data feeds directly into case and policy limit tracking
Additional EHR integrations in active development
Don't see your EHR? Tell us what you use — integrations are prioritized by demand.

Attorney Portal — Case OptiX Live
Williams, Ronald
Claim #SF-2025-44192 · State Farm · Smith & Carter Law
Demand Ready
Initial Evaluation
May 19, 2025
MRI Ordered & Reviewed
May 22, 2025
Treatment Completed
Aug 14, 2025
Final Packet Sent
Aug 19, 2025
Demand Sent — Awaiting Response
Sep 3, 2025
$14,820Total Billed
$15,000Policy Limit
12Total Visits

Your case managers stop chasing. Their case managers stop waiting.

Give attorneys the visibility they want without turning your staff into their status-update department. The Case OptiX attorney portal gives law firm case managers real-time self-service access to every shared case — no phone calls, no email requests, no interruptions.

Find out what your practice is actually leaving behind.

In 30 minutes, we'll walk through your current workflow and show you exactly where Case OptiX closes the gaps — no commitment, no pressure, just a real look at your revenue picture.